MSCA STAR excellence achievement designation is a qualifications program recognizing the top mechanical service contractors. Established in 2003 by the Mechanical Service Contractors of America, MSCA STAR contractors have successfully passed an extensive, independent evaluation of key requirements that indicate that they are the best in the industry at delivering top-quality service, focusing on industrial, institutional and commercial facilities. MSCA STAR Qualified Contractors must have:

• A proven track record in the HVACR industry
• Involvement in the industry for more than five years
• At least 25% of your current technicians are UA STAR certified
• Documented service safety & health programs and maintain an outstanding safety record
• Provide ongoing educational training to employees
• Have employees attend at least one MSCA or MCAA-sponsored national or local program a year
• Have an established truck inventory control system and major tool inventory program
• Provide and require photo ID cards to be worn by all field personnel
• Maintain the highest levels of customer service

For additional information on MSCA STAR Qualified Contractors go to: www.mscastar.org

UA STAR Qualified Technicians

A key component to becoming a MSCA STAR is that at least 25% of your technicians must be UA STAR certified when you apply. When a technician passes the UA STAR exam, it's proof to the customer that the technician has been adequately trained and possesses the knowledge necessary to perform their job. This means the customer can count on value, quality workmanship and dedication to the industry. And the UA STAR program is the only technician certification program in the HVACR industry that is ANSI accredited and ISO 9000 certified. For additional information on UA STAR and UA training programs go to: www.uauniversity.org